Frequently Asked Questions
Everything you need to know about shopping with Nishat Linen
What are the shipping charges for domestic and international orders?
We offer free shipping on all domestic orders within Pakistan. For international orders, shipping costs are calculated based on the destination and the weight of the package at checkout.
How can I track my order status?
Once your order is dispatched, you will receive an email and SMS with a tracking number. You can use this number on our courier partner's website to monitor your shipment in real-time.
What is your return and exchange policy?
Items can be exchanged within 14 days of purchase provided they are unused, have all tags attached, and are accompanied by the original invoice. Please note that sale items are generally not eligible for return or exchange.
What payment methods do you accept?
We accept various payment methods including Cash on Delivery (COD), Credit/Debit Cards (Visa and Mastercard), and popular digital wallets to ensure a seamless shopping experience.
Are the colors of the products on the website accurate?
We strive to display product colors as accurately as possible. However, due to differences in monitor displays and photographic lighting, slight variations in color and texture may occur.
Do you offer stitching services for unstitched fabric?
Yes, we provide premium stitching services for our unstitched collections. You can select the 'Stitched' option on the product page and choose from our standard size chart or provide custom measurements.