Returns & Exchanges

At Nishat Linen, we strive to ensure your complete satisfaction with every purchase by offering a flexible 14-day return and exchange policy for all unworn and tagged items. If you are not entirely happy with your order, we are here to assist you in making a seamless return or exchange.

1

Initiate Your Request

Contact our customer service team via email or phone within 14 days of delivery to provide your order number and the reason for the return.

2

Pack the Items

Securely place the unused items in their original packaging, ensuring all brand tags, labels, and the original invoice are included.

3

Dispatch the Parcel

Send the package back to our central warehouse through a traceable courier service and share the tracking details with our support team.

4

Quality Check & Refund

Once our quality assurance team inspects and approves the returned items, we will process your exchange or issue a refund to your original payment method.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing